Refunds and Cancellations
Refunds and cancellations are handled under the terms shown for the relevant product and purchase, together with any consumer rights that apply by law.
Last updated: 2 October 2026
Check the product and purchase terms
Product-specific terms or the purchase process may explain how to cancel, request a refund, or contact the seller. Review those terms first, as the purchase channel and product type can affect the process.
If a purchase was made through an app store, marketplace or another seller, contact that seller to use its refund process. If you are unsure who handled a purchase, email info@dljsoftware.co.uk with the product name and relevant details. Do not send payment card details by email.
Statutory consumer rights
Nothing on this page excludes, restricts or replaces rights or remedies that apply under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Cancellation rights can depend on the product, how it was bought and whether digital content or a service has started. Any consent or acknowledgement required by law must be handled as part of the relevant purchase process.
Questions about this page? Email info@dljsoftware.co.uk.